https://goatflow.io/GoatFlow is a modern, secure, and scalable open source ticketing system built with Go and HTMX, designed to replace OTRS with better performance and user experience.en-usSat, 04 Apr 2026 20:49:50 +0000https://goatflow.io/blog/2026-04-04-goatflow-0-8-1-mobile-pwa-security/https://goatflow.io/blog/2026-04-04-goatflow-0-8-1-mobile-pwa-security/GoatFlow 0.8.1 delivers mobile optimization, PWA with push notifications, CORS/JWT security hardening, SQL dialect portability, plugin sidecar containers, and seven onboarding coachmarks across 15 languages.Sat, 04 Apr 2026 10:00:00 +0000https://goatflow.io/blog/2026-03-28-goatflow-0-8-0-paas-core/https://goatflow.io/blog/2026-03-28-goatflow-0-8-0-paas-core/GoatFlow 0.8.0 delivers the GoatKit PaaS Core: universal custom fields, plugin UIs, multi-tenancy, secure settings, entity deletion, a plugin marketplace, self-service authentication, and reusable UI components. Five months ahead of schedule.Sat, 28 Mar 2026 08:00:00 +0000https://goatflow.io/blog/2026-03-26-goatflow-0-7-0-plugin-platform-complete/https://goatflow.io/blog/2026-03-26-goatflow-0-7-0-plugin-platform-complete/GoatFlow 0.7.0 completes the GoatKit Plugin Platform with production-grade sandbox isolation, signed plugin verification, hot reload, blue-green deployments, and hardened resource policies.Thu, 26 Mar 2026 07:55:00 +0000https://goatflow.io/blog/2026-02-08-goatflow-0-6-5-plugins-security-demo/https://goatflow.io/blog/2026-02-08-goatflow-0-6-5-plugins-security-demo/The biggest GoatFlow release yet: a working plugin system with WASM and gRPC runtimes, two-factor authentication, API tokens, MCP integration, demo mode, and a polished onboarding experience.Sun, 08 Feb 2026 18:00:00 +0000https://goatflow.io/blog/2026-02-01-gotrs-0-6-4-plugin-platform-roadmap/https://goatflow.io/blog/2026-02-01-gotrs-0-6-4-plugin-platform-roadmap/This release introduces the GoatKit Plugin Platform design document, reorganises documentation, and sets the stage for v0.7.0's plugin architecture.Sun, 01 Feb 2026 12:00:00 +0000https://goatflow.io/blog/2026-01-30-gotrs-0-6-3-internal-improvements/https://goatflow.io/blog/2026-01-30-gotrs-0-6-3-internal-improvements/This release focuses on internal code quality improvements, test infrastructure consolidation, and bug fixes for customer user lookup and authentication.Fri, 30 Jan 2026 12:00:00 +0000https://goatflow.io/blog/2026-01-25-gotrs-0-6-2-themes-and-refinement/https://goatflow.io/blog/2026-01-25-gotrs-0-6-2-themes-and-refinement/This release introduces a pluggable multi-theme system with four distinct themes, bulk ticket operations, customer portal improvements, ticket attribute relations management, and numerous UI refinements.Sun, 25 Jan 2026 12:00:00 +0000https://goatflow.io/blog/2026-01-17-gotrs-0-6-1-automation-and-access-control/https://goatflow.io/blog/2026-01-17-gotrs-0-6-1-automation-and-access-control/This release delivers the GenericAgent execution engine, ACL evaluation, GenericInterface webservices, group-based queue permissions, expanded i18n to 15 languages, and a host of admin modules that bring GoatFlow closer to full OTRS feature parity.Sat, 17 Jan 2026 12:00:00 +0000https://goatflow.io/blog/2026-01-09-gotrs-0-5-1-polish-and-portability/https://goatflow.io/blog/2026-01-09-gotrs-0-5-1-polish-and-portability/Hot on the heels of 0.5.0, this release brings modern image format support, a production-ready Helm chart, MySQL compatibility across 1,800 queries, and enough polish to make your tickets shine.Fri, 09 Jan 2026 00:00:00 +0000https://goatflow.io/blog/architecture-reviews/architecture_review_0.5.0/https://goatflow.io/blog/architecture-reviews/architecture_review_0.5.0/Taking stock at 0.5.0, checking we are making the right tech choices and moving in the right direction.Sat, 03 Jan 2026 22:03:00 +0000https://goatflow.io/blog/2026-01-03-gotrs-0-5-0-happy-new-year-2026/https://goatflow.io/blog/2026-01-03-gotrs-0-5-0-happy-new-year-2026/Reflecting on the substantial progress made to GoatFlow throughout late 2025, from CI/CD improvements to new admin modules and customer portal features.Sat, 03 Jan 2026 12:00:00 +0000https://goatflow.io/blog/2025-10-22-ticket-zoom-fragments/https://goatflow.io/blog/2025-10-22-ticket-zoom-fragments/History and links HTMX fragments now render across PostgreSQL and MariaDB, complete with empty states and fewer dramatic 500s.Sat, 25 Oct 2025 06:00:00 +0000https://goatflow.io/blog/2025-10-20-gotrs-0-4-0-ticket-ui-enhancements/https://goatflow.io/blog/2025-10-20-gotrs-0-4-0-ticket-ui-enhancements/Version 0.4.0 ships preferred queue automation, Playwright acceptance coverage, and refined ticket filters.Mon, 20 Oct 2025 20:00:00 +0000https://goatflow.io/blog/2025-09-23-gotrs-0-3-0-agent-experience/https://goatflow.io/blog/2025-09-23-gotrs-0-3-0-agent-experience/Queues, dark mode, and rich text tools streamline daily agent workflows.Tue, 23 Sep 2025 09:00:00 +0000https://goatflow.io/blog/2025-09-03-gotrs-0-2-0-hardening/https://goatflow.io/blog/2025-09-03-gotrs-0-2-0-hardening/Toolbox workflows, DB-less fallbacks, and tougher tests make GoatFlow resilient for daily use.Wed, 03 Sep 2025 09:00:00 +0000https://goatflow.io/blog/architecture-reviews/architecture_review_0.4.0/https://goatflow.io/blog/architecture-reviews/architecture_review_0.4.0/Taking stock at 0.4.0, checking we are making the right tech choices and moving in the right direction.Sun, 24 Aug 2025 09:00:00 +0000https://goatflow.io/blog/2025-08-17-gotrs-0-1-0-foundations/https://goatflow.io/blog/2025-08-17-gotrs-0-1-0-foundations/Authentication, schema import, and core ticketing workflows land in our first public milestone.Sun, 17 Aug 2025 09:00:00 +0000